Good jobs come from delivering great quality, and I use a rigorous quality assurance system.

What is a Quality Assurance?

A systematic process aimed at ensuring that products, services, or processes meet specified quality standards and are consistent with the requirements and expectations of customers or stakeholders
Quality Assurance answers the question: “How can we ensure that our products, services, or processes consistently meet the required quality standards and satisfy customer expectations?”

Quality Assurance typically addresses:

  • Asking if the organisation is following the right processes to prevent issues and ensure quality
  • Identifying and improving areas where quality is low or inconsistent
  • Monitoring and maintaining quality at industry standards and within compliance requirements

Being CPAs and a registered public practice, quality assurance is a mandatory part of our requirements; as a Member of CPA Australia our firm is subject to tri-annual Quality Assurance Reviews – where the standard of our work and work processes are assessed, scored and approved by third party reviewers.  To date my scores have always been exemplary, and I look forward to using the same discipline with each and every project.